An important update to Upwork's pricing

Hi Momenul,

I'm writing to share an important update to Upwork's pricing and Terms of Service. Starting in June, we will change our fee structure so that the more business you do with your clients on Upwork, the more earnings you keep.

Upwork will charge a sliding fee based on your lifetime billings with each client (across all hourly and fixed-price contracts you’ve ever had with them on Upwork). These are the fees you will pay:

• 20% for the first $500 you bill your client across all contracts
• 10% for total billings with your client between $500.01 and $10,000
• 5% for total billings with your client that exceed $10,000
• For example, if you begin an hourly or fixed-price contract with a new client for $600, you’ll be billed 20% on the first $500 and 10% on the remaining $100.

Here's what your net earnings will look like over time, as a percentage of what the client is billed:

When the new pricing takes effect, we'll honor the previous 10% fee for all active contracts, unless you've billed over $10,000 with a client, in which case we'll automatically lower your fee to 5%. On all new contracts, the new pricing will apply.

These changes will reward long-term work and cover the costs of small projects, which are more expensive for us to support. I realize these are significant changes, but I believe they’ll allow us to deliver you a higher level of service and opportunity in the future. 

We’ll follow up with an update before these changes roll out in June. In the meantime, visit our pricing page to learn more about this change as well as a new fee for clients. 

Thank you for your business,

Stephane Kasriel CEO, Upwork

From Upwork e-mail notification